If you would like to start fresh, we can reset your computer to the way it was when you purchased it. With the optional backup service, we will make sure all of your important files are not lost during the process. This service also includes an upgrade to the latest Windows operating system (if purchased).
Reformat – $50
Complete reinstall of the operating system that came with your computer or the latest one (if purchased)
Installation of common programs
Reformat with Backup – $120
Complete backup of everything on your computer
Complete reinstall of the operating system that came with your computer or the latest one (if purchased)
Installation of common programs
Reinstallation of select programs
Restore of all user data from backup*
* We restore any files located in: Contacts, Desktop, Documents, Favorites, Music, Pictures, or Videos. If your files are saved to a non-standard location we can restore them on request, additional fees may apply. The complete backup will be kept by us for 30 days before being deleted, if you would like any additional files during that time please contact us. If you would like the complete backup to be put on a customer-owned external hard drive we can do that for an additional $10.